Last Updated: 11/1/25

 

The Trusty Handyman (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a form, request a quote, schedule service, or interact with our Custom Marketing CRM powered by Go High Level.

 

By using our website or submitting your information, you agree to this Privacy Policy.

 

1. INFORMATION WE COLLECT

 

We may collect the following types of information:

 

A. Personal Information

 

Provided voluntarily by you, including:

•Name

•Email address

•Phone number

•Address

•Service-related details you submit

•Messages or notes provided during scheduling or form submissions

 

B. Automated Data

 

Collected through cookies, pixels, and tracking technologies:

•IP address

•Device type

•Browser type

•Pages visited

•Time spent on pages

•Referring website

•Behavior data for analytics and marketing

 

C. SMS & Email Communication Data

 

If you opt in to receive SMS, email updates, or scheduling confirmations, we collect:

•Message content

•Delivery/interaction data

•Call recordings (if applicable)

 

2. HOW WE USE YOUR INFORMATION

 

We use collected information to:

•Provide handyman and home-repair services

•Schedule appointments and send confirmations

•Respond to inquiries and provide customer service

•Send follow-up messages, reminders, and service updates

•Improve website performance and user experience

•Run marketing campaigns, retargeting, and advertising

•Maintain business records and comply with legal obligations

 

3. SMS & EMAIL COMMUNICATION CONSENT

 

By entering your phone number or email into any form on our website, you consent to:

•Receiving text messages

•Receiving emails

•Automated follow-ups via our CRM

•Appointment reminders, updates, and promotional messages

 

Message & data rates may apply.

You may opt out at any time by replying STOP to SMS or clicking unsubscribe in emails.

 

4. HOW WE SHARE YOUR INFORMATION

 

We do not sell your personal information.

 

We may share information with:

•Service providers (e.g., Go High Level CRM, payment processors, analytics tools)

•Employees and technicians to fulfill service requests

•Legal authorities when required by law

 

All third-party partners maintain their own privacy and security standards.

 

 

5. COOKIES & TRACKING

 

We use cookies, pixels, and tracking tools for:

•Analytics

•Advertising (including Google Ads/Facebook Ads)

•Retargeting

•Website performance

 

You may disable cookies via your browser settings.

 

6. DATA SECURITY

 

We implement industry-standard security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

 

7. YOUR RIGHTS

 

Depending on your region, you may have the right to:

•Access your data

•Request corrections

•Request deletion

•Opt out of marketing

•Withdraw consent

 

To exercise these rights, email info@thetrustyhandyman.com

 

 

8. CHILDREN’S PRIVACY

 

We do not knowingly collect information from individuals under 18. If you believe we have collected such information, contact us immediately.

 

9. CHANGES TO THIS POLICY

 

We may update this Privacy Policy at any time. Updates will be posted on this page with a new “Last Updated” date.

 

10. CONTACT INFORMATION

 

For privacy questions or concerns, contact:

 

The Trusty Handyman

4750 Oakes Rd Bay T, Davie, FL 33314

954-477-7148

info@thetrustyhandman.com